România Digitală: 1 din 4 Români Competenți Online – Riscuri & Excludere

Romania faces a significant challenge in preparing its citizens for an increasingly digital world, particularly as artificial intelligence becomes more prevalent. A recent debate, organised by the Romanian Centre for European Policies (CRPE) and moderated by spotmedia.ro, highlighted a stark reality: a substantial portion of the population lacks even basic digital skills.

The Digital Divide in Romania

According to data presented during the debate, just over one in four Romanian citizens (27.7%) possess basic digital competencies. These skills, defined as the ability to search for information online, send emails, complete online forms, create simple documents and identify online fraud, are becoming essential for full participation in modern life. The situation is even more pronounced in rural areas, where only one in five people have these skills, and among those over 65, where the rate drops to just one in 16.

Did You Know? The European Union average for basic digital skills is 54%, meaning Romania lags significantly behind its European counterparts.

Vulnerable Populations at Risk

Those most at risk of being left behind are vulnerable populations, including young people in isolated communities, impoverished adults, the long-term unemployed, and seniors struggling to adapt to new technologies. Without these skills, individuals are more susceptible to cyberattacks, face barriers to accessing essential services, and have limited opportunities in the job market.

Government Response and Challenges

Despite the availability of funding and opportunities through the European Union’s Digital Decade strategy, Romania has struggled to effectively address the digital skills gap. The CRPE analysis revealed that many government projects focus on areas already underway, rather than specifically targeting digital inclusion. The stated goal of reaching 50% digital competency by 2030 falls short of the current European average.

Mădălina Marcu, Secretary of State within the office of Deputy Prime Minister Oana Gheorghiu, acknowledged the administration’s hesitancy to set firm targets, citing concerns about political will and continuity. However, she emphasized efforts to coordinate with civil society organizations and replicate successful initiatives, such as the electronic identity card implemented by the Ministry of Internal Affairs.

A Call for Cultural Change

Radu Puchiu, an expert in e-governance, argued that a fundamental shift in administrative culture is needed. He stated that the state lacks trust in its own employees and fails to leverage their expertise. Puchiu emphasized the importance of investing in cultural change within the administration, rather than solely relying on external funding or top-down directives.

Expert Insight: The debate underscored a recurring theme: a lack of cohesive strategy and a reluctance to commit to measurable goals. Without a clear plan and a willingness to address systemic issues within the administration, Romania risks falling further behind in the digital age.

Cristina Panțîru, from the National Agency for Civil Servants, highlighted the existence of legal frameworks, such as OUG 27/2025, designed to improve digital skills. However, she acknowledged that these frameworks are not being fully utilized.

What Might Happen Next

The government is expected to launch a platform in March allowing citizens to report issues with digital services. This could provide a mechanism for identifying and addressing problems, but its effectiveness will depend on the government’s responsiveness and commitment to resolving them. It is also possible that increased collaboration between government agencies and NGOs could lead to more targeted and effective digital inclusion programs. However, without a significant shift in administrative culture and a more ambitious national strategy, progress is likely to remain slow.

Frequently Asked Questions

What are considered basic digital skills?

Basic digital skills include the ability to search for information online, send emails, complete online forms, create simple documents, and identify online fraud.

What percentage of Romanians currently have basic digital skills?

Currently, 27.7% of Romanians have basic digital skills.

Which groups are most vulnerable to digital exclusion?

Vulnerable groups include young people in isolated communities, impoverished adults, the long-term unemployed, and seniors.

As Romania navigates the challenges of the digital age, will a fundamental shift in administrative culture be enough to bridge the digital divide and ensure that all citizens have the opportunity to thrive in an increasingly connected world?