Security Officer Customer Service Patrol Driver in Austin, TX | Allied Universal
Allied Universal is hiring a part-time Security Officer Customer Service Patrol Driver in Austin, Texas, to support operations at technology-focused sites. The position, posted on June 12, 2026, requires an unarmed officer to perform patrols, manage access control, and respond to incidents. The role offers a pay rate of $21.00 per hour with specific shifts scheduled on Tuesdays and Wednesdays.
Allied Universal utilizes a proprietary “Claim a Shift” platform, which allows part-time security personnel to view and select additional work opportunities beyond their primary assigned schedule to increase their earnings.
Operational Requirements and Duties
The role centers on maintaining a secure and welcoming environment at various Tech, Media, and Telecom facilities. According to the company, the officer is responsible for conducting regular and random patrols of parking areas, building perimeters, and interiors. They must document observations, report security concerns, and monitor visitor authorizations at entry and exit points.
Applicants must possess a valid driver’s license, as the position involves operating a vehicle for patrol duties. Additional requirements include a high school diploma or equivalent, the ability to lift up to 20 pounds, and proficiency with tablets or computers. Candidates must be at least 18 years old for unarmed roles and will undergo a background check and drug screening as part of the hiring process.
The emphasis on “tech-focused” locations in Austin suggests that security firms are prioritizing personnel who can balance traditional physical security tasks with high-level customer service. For applicants, this means the role likely requires a blend of alert observation and professional communication skills, as the officer acts as the primary point of contact for employees and visitors in fast-paced corporate environments.
What Happens Next
Candidates interested in the position may apply through the Allied Universal online portal. Following the application, those who meet the criteria are subject to standard vetting, including local and federal background investigations. If hired, the officer may participate in paid training programs provided by the company, which are designed to support career growth and site-specific operational needs.
Frequently Asked Questions
What are the specific working hours for this position?
The current schedule includes shifts on Tuesday from 3:00 PM to 11:00 PM and Wednesday from 7:00 AM to 3:00 PM.
Is a driver’s license mandatory for this role?
Yes, a valid driver’s license is required because the position is designated as a driving post.
How can I apply or request accommodations?
Interested individuals can visit www.aus.com for more information. Those requiring assistance with the online application system or seeking accommodations should contact the local Human Resources department.
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