Service Planning Supervisor – Oakland, CA – $123K – $207K
PG&E is seeking a Supervisor for its Service Planning & Design leadership team, a role focused on managing new business projects for both electric and gas customers. The position, based in Oakland with hybrid work options throughout the PG&E service territory, will oversee project coordination, customer advocacy, and the delivery of new services.
The Role and Its Significance
The Service Planning & Design team is responsible for a broad range of functions, including project design, cost estimation, contract management, and managing relationships with strategic and high-demand customers. This role is critical for enabling economic growth and supporting increased energy load within PG&E’s service area. The Supervisor will be responsible for ensuring projects align with company standards and comply with regulations set by the California Public Utilities Commission (CPUC).
Key Responsibilities
The Supervisor will lead a team responsible for customer consultation, project management, and driving revenue generation. Maintaining a positive customer experience throughout the new service process is a key priority. The role also involves performance management, adherence to tariff compliance, and ensuring all work meets CPUC standards. A strong emphasis is placed on fostering a safety-first work environment.
Qualifications and Desired Skills
Candidates must possess a Bachelor’s Degree in Business Administration or a related field, or equivalent experience, along with at least three years of job-related experience. Two years of experience in utility, construction, or urban planning is also required. Desired qualifications include strong communication skills, customer service orientation, and knowledge of relevant industry regulations, including Rule 2, 15, and 16.
What Might Happen Next
If filled, this supervisory role could lead to improved efficiency in PG&E’s new business project delivery. Successful implementation of the team’s work could support increased economic vitality within the service territory. The position’s focus on regulatory compliance may also contribute to smoother project approvals and reduced risk. It’s also possible that the role could expand to encompass new technologies or services as the energy landscape evolves.
Frequently Asked Questions
What are the minimum requirements for this position?
A Bachelor’s Degree in Business Administration, or a job-related discipline, or equivalent experience, along with 3 years of job-related experience and 2 years of utility/construction/urban planning experience are required.
What is the salary range for this position?
The salary range is between $123,000 and $207,000, depending on location (Bay Area or California) and individual qualifications.
What is the work arrangement for this position?
This position is hybrid, requiring work from both a remote office and an assigned location based on business needs.
How important is knowledge of California Public Utilities Commission regulations to success in this role?