A wave of concern regarding the quality and safety of pet supplements has prompted a shift in the industry, with transparency emerging as a key differentiator. Amidst reports of inaccurate labeling and the presence of harmful ingredients in 2023, one brand, Urban Pose, is gaining attention for its commitment to openly sharing detailed product information.
Transparency as a Competitive Advantage
On January 22nd, Urban Pose, a veterinary-based pet healthcare brand, officially launched two new additions to its Dr. Herriot premium supplement line: ‘Urinary’ (for urinary and kidney health) and ‘Gastro’ (for digestive and pancreatic health). This launch comes at a time when pet owners are increasingly scrutinizing the ingredients and quality of the products they purchase for their companions.
Urban Pose distinguishes itself by publishing the actual content of each ingredient, along with the source and supplier. This level of disclosure is a direct response to the concerns raised last year regarding inconsistencies in pet food and supplement formulations. In response to the 2023 controversy, the company proactively released complete product testing results and implemented a policy offering a refund of 1,000 times the purchase price if content levels are not as stated.
Formulation and Ingredients
Both the ‘Urinary’ and ‘Gastro’ supplements are formulated for both dogs and cats, prioritizing both palatability and functionality. ‘Dr. Herriot Urinary’ features 10 billion CFU (colony forming units) of ‘Synpet Trenal,’ a specialized probiotic from Taiwan’s Synbio Tech, designed to support kidney health. It also contains over 20 key ingredients, including N-Acetylglucosamine (NAG) for bladder support, L-Tryptophan for nerve stabilization, and a blend of four antioxidant-rich berries, with each single-dose packet containing at least 500mg of active ingredients.
‘Dr. Herriot Gastro’ focuses on digestive and pancreatic health, incorporating 10 billion CFU of ‘Lactobacillus crispatus KT-11’ probiotic, alongside high-purity egg yolk lecithin and a digestive enzyme complex. Like the ‘Urinary’ formula, each packet contains at least 500mg of core ingredients.
According to Cha Jin-won, head of Urban Pose’s research institute and representative director of 24-Hour World Pet Animal Medical Center, traditional “chur” style supplements often struggle to maintain high concentrations of active ingredients due to their high water content and heat sterilization processes. Urban Pose claims to have completed ten tests, including residual content analysis and safety checks, before releasing the new products.
Park Cheon-sik, Urban Pose’s standing advisor and representative director of Acris & Arista Animal Medical Centers, emphasized that the Dr. Herriot line is the result of collaborative research by veterinarians, utilizing only ingredients with proven efficacy and complete transparency regarding their source.
Consumer Confidence and Future Outlook
Urban Pose demonstrates confidence in its products through a 100% money-back guarantee, offered to customers purchasing through its online store and SmartStore. The company reports a very low return rate – less than 0.1% – suggesting high customer satisfaction. To celebrate the launch, Urban Pose is offering a 30% discount and a free eco-friendly bag with purchases made through its online channels until March 31st.
Frequently Asked Questions
What prompted Urban Pose to launch these new supplements?
The launch was prompted by a growing concern among pet owners regarding the quality and safety of pet supplements, following reports of inaccurate labeling and harmful ingredients in 2023.
What makes Dr. Herriot supplements different from other brands?
Dr. Herriot supplements are the first to publicly disclose the actual content of every ingredient, as well as the origin and supplier of each component.
What is Urban Pose’s policy regarding product satisfaction?
Urban Pose offers a 100% money-back guarantee to customers who purchase through its online store and SmartStore.
As pet owners become more informed and demand greater transparency, will other brands follow Urban Pose’s lead in prioritizing ingredient disclosure and quality control?