Unpaid Work in Canadian Aviation: Union Criticizes Government Response

A federal investigation into unpaid labour practices in the Canadian airline industry has prompted concern from the union representing flight attendants. The Public Service Alliance of Canada (PSAC), through its Air Canada Division, is questioning the government’s proposed reliance on self-regulation by airlines, following what it deems disappointing results from the federal inquiry.

Union Challenges Government’s Approach to Unpaid Work

According to Wesley Lesosky, president of the PSAC Air Canada Division, flight attendants “know that unpaid work is a reality” within the sector. He points to instances where even airlines like Air Canada and Porter have offered, albeit reluctantly, ground service premiums equivalent to only 50% of the standard hourly rate, acknowledging the prevalence of unpaid labour. Lesosky questioned how the government could assert that unpaid work doesn’t exist, given this industry acknowledgement.

Did You Know? The PSAC Air Canada Division represents 20,000 flight attendants across 11 different airlines.

While the union acknowledges the government’s effort in initiating an examination of abusive unpaid labour practices, it expressed disappointment with the apparent conclusion that these practices – employed by multi-billion dollar companies – do not warrant correction. The government’s current proposal involves airlines conducting self-audits for wage compliance, a measure the union considers “deeply insufficient.”

Distrust of Airline Self-Regulation

Lesosky stated that trust in airlines is lacking, citing Air Canada as a specific example. He questioned why the government would place “blind faith” in companies to act fairly. This skepticism stems from a recent three-day strike in August 2025 involving 10,500 Air Canada flight attendants, where unpaid labour was the central issue.

Expert Insight: The reliance on self-regulation in industries with established power imbalances often yields limited results. Without independent oversight, companies may be incentivized to prioritize cost savings over full compliance with labour standards.

The issue of unpaid labour is also expected to be a key point of negotiation as five other airlines, including WestJet and Porter, prepare for collective bargaining with their flight attendants this year. The PSAC has consistently advocated for flight attendants to be compensated for all hours worked, at their full rate of pay.

Lesosky criticized the government’s response as slow and inadequate, stating that a request for concrete action last summer resulted only in an inquiry followed by the promise of another. He urged the government to cease delaying and fulfill its responsibilities.

Frequently Asked Questions

What is the PSAC’s primary concern regarding the federal investigation?

The PSAC is concerned that the federal investigation appears to conclude that abusive unpaid labour practices in the airline industry do not require correction, and that the government’s proposed solution of airline self-audits is insufficient.

Which airlines are currently involved in labour negotiations regarding unpaid work?

Air Canada recently concluded a strike over unpaid labour, and five other airlines – including WestJet and Porter – are preparing for new collective bargaining agreements with their flight attendants this year, where the elimination of unpaid labour will be a central issue.

What was the outcome of the Air Canada flight attendant strike in August 2025?

The strike by 10,500 Air Canada flight attendants lasted three days and immobilized the national carrier, with unpaid labour being the primary issue at stake.

How might the outcome of upcoming labour negotiations influence industry-wide standards for flight attendant compensation?