Mazda CX-5 GSX AWD extended review: an appreciation of cars that just work
The Tactile Rebellion: Why Physical Controls Are Making a Comeback in Cars
The Mazda CX-5 review highlights a growing tension in automotive design: the push for minimalist, touchscreen-dominated interiors versus the enduring appeal of physical controls. It’s a debate that goes beyond mere nostalgia, touching on usability, safety, and the very experience of driving. While Tesla pioneered the sleek, screen-centric dashboard, and Chinese manufacturers are rapidly adopting the trend, a counter-movement is gaining momentum. Drivers, it seems, are craving a return to tactile feedback.
The Rise of the Touchscreen – And the Backlash
For years, automakers have been stripping away buttons and knobs, consolidating functions into central touchscreens. The rationale is clear: it reduces complexity, lowers production costs, and creates a visually clean aesthetic. However, this simplification comes at a price. Studies by organizations like the AAA Foundation for Traffic Safety have consistently shown that interacting with in-vehicle infotainment systems – even simple tasks like adjusting the radio – can significantly increase driver distraction.
“The problem isn’t the technology itself, but how it’s implemented,” explains David Strayer, a cognitive psychologist at the University of Utah who studies driver distraction. “Requiring drivers to take their eyes off the road and their hands off the wheel to perform basic functions is inherently dangerous.”
The Allure of Tactility: Why Buttons Matter
There’s a fundamental human preference for tactile interaction. We instinctively know where controls are located by feel, allowing us to adjust settings without taking our eyes off the road. This “muscle memory” is crucial for safe driving. Mazda, as the CX-5 review demonstrates, is actively preserving this experience. They’re not alone.
Volvo, for example, has recently been criticized for its overly reliant touchscreen interface in its latest models. Consumer Reports noted that even simple functions, like adjusting the climate control, required multiple steps and diverted attention from the road. This has prompted Volvo to re-evaluate its approach, with rumors of a return to more physical controls in future models.
Pro Tip: When test driving a new car, deliberately try to adjust common settings – climate control, radio, seat position – *without* looking at the controls. This will quickly reveal how intuitive (or frustrating) the interface is.
ANCAP and the Safety Debate
The issue isn’t just about driver preference; it’s also about safety regulations. Organizations like ANCAP (Australasian New Car Assessment Program) are increasingly scrutinizing infotainment systems and their impact on driver attention. Future safety ratings may penalize vehicles with overly complex or distracting interfaces. This regulatory pressure is likely to accelerate the trend towards more user-friendly designs.
The Hybrid Approach: Best of Both Worlds?
The most likely future isn’t a complete rejection of touchscreens, but a more balanced approach. Automakers are realizing that a combination of physical controls and intuitive digital interfaces is the sweet spot. This means retaining essential functions – climate control, volume, seat adjustment – as physical buttons or knobs, while integrating more complex features into the touchscreen.

BMW, for instance, is incorporating a physical iDrive controller alongside its touchscreen, allowing drivers to navigate the infotainment system without taking their hands off the wheel. Similarly, Porsche continues to offer a wealth of physical buttons and switches in its 911 and Taycan models, prioritizing driver engagement and control.
The Impact of Electric Vehicles
Interestingly, the rise of electric vehicles (EVs) may also contribute to the return of physical controls. EVs often have fewer mechanical components than traditional gasoline-powered cars, creating more space for interior design innovation. However, this doesn’t necessarily mean a complete abandonment of physical controls. EV manufacturers are recognizing that drivers still want a tactile connection to their vehicles.
Did you know? The average driver spends approximately 11 minutes per day interacting with in-vehicle infotainment systems, according to a study by J.D. Power.
Looking Ahead: What to Expect
The automotive industry is at a crossroads. The initial rush towards minimalist, touchscreen-dominated interiors is being tempered by a growing awareness of usability and safety concerns. Expect to see a shift towards more balanced designs that prioritize driver engagement and reduce distraction. The Mazda CX-5, with its thoughtful blend of physical controls and modern technology, may well be a glimpse into the future of automotive interiors.
Frequently Asked Questions (FAQ)
- Are touchscreens inherently unsafe? Not necessarily, but poorly designed systems that require excessive driver attention can be dangerous.
- Will all cars eventually have no physical buttons? Unlikely. A hybrid approach – combining physical controls with digital interfaces – is the most probable outcome.
- What should I look for when buying a new car? Prioritize ease of use and minimal distraction. Test the infotainment system thoroughly during a test drive.
- Are automakers responding to consumer feedback? Yes, there’s growing evidence that automakers are listening to consumer concerns about overly complex infotainment systems.
What are your thoughts on the future of in-car controls? Share your opinions in the comments below! For more in-depth car reviews and industry insights, explore more articles on Driven Car Guide.